Return & Refund Policy of keba-dresses.com
For refund requests, kindly send us email at [email protected] request with your order number.
If you are not happy with your purchase, we will accept a return of a unused product within 14 days. Once we receive the returned item Keba Dresses will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Returned items must be delivered tothe goods must be returned to us intact, unworn, undamaged and ensure you are not wearing perfume us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.